Privacy Policy

Welcome to Docsarthi, a unit of Redn Technologies Pvt Ltd. This Privacy Policy outlines our commitment to protecting your personal information and explains how we collect, use, and secure your data when you use our services.

1. Information We Collect

  • Personal Information: When you create an account, schedule an appointment, or contact us, we may collect personal details such as your name, email address, phone number, and medical information needed for appointment scheduling.

  • Usage Data: We automatically collect information on how you interact with our platform, including your IP address, browser type, device information, and pages visited.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to improve user experience and analyze website usage. You can adjust your cookie preferences through your browser settings.

2. How We Use Your Information

  • To Provide Services: We use your information to process appointment requests, send notifications, and ensure efficient scheduling for patients and doctors.

  • To Improve Our Services: Usage data and feedback help us enhance our platform, introduce new features, and resolve technical issues.

  • Communication: We may use your contact information to send appointment confirmations, reminders, and updates about our services. You can opt out of marketing communications at any time.

3. Sharing of Information

We respect your privacy and do not sell or rent your personal information. We may share your data with trusted third-party service providers, such as messaging and payment processors, who assist in delivering our services. These partners adhere to strict data privacy and security standards.

We may also share information:
  • To comply with legal obligations: If required by law or in response to legal requests.
  • For business transactions: In the event of a merger, acquisition, or sale, your data may be transferred as part of the business assets.
4. Data Security

Docsarthi prioritizes data security. We use industry-standard encryption, access controls, and secure servers to protect your personal information from unauthorized access, alteration, and disclosure. Although we take extensive security measures, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices
  • Access and Correction: You may access and update your personal information by logging into your account.
  • Deletion: You can request the deletion of your personal data by contacting our support team, subject to certain legal and operational obligations.
  • Opt-Out: You may unsubscribe from promotional emails by following the opt-out instructions in our communications.
6. Children's Privacy

Docsarthi’s services are intended for adults and are not directed toward children under 13. We do not knowingly collect personal information from children under 13. If we discover any data from a child under 13, we will promptly delete it.

7. Changes to This Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Docsarthi 
Email: info@docsarthi.com