Refund Policy
At Docsarthi, we are committed to ensuring our customers' satisfaction with our services. If, for any reason, you are not completely satisfied with your purchase, we offer a refund subject to the following terms and conditions.
1. Refund Eligibility
- Refund requests must be made within 7 days from the date of purchase.
- Refunds are applicable only for product purchases made directly through Docsarthi. Service charges, taxes, or any associated fees are non-refundable.
- The refund will be processed excluding 18% GST of the product cost.
2. How to Request a Refund
To request a refund, please contact our support team at info@docsarthi.com within 7 days of your purchase. Please provide the following details to initiate your request:
- Order number
- Reason for refund
- Date of purchase
3. Refund Processing
- Once your refund request is received and verified, it will be processed within 7-10 business days.
- The refund will be credited to the original payment method. Please note that processing times may vary depending on the payment provider.
4. Non-Refundable Items
- Any purchases made after the 7-day period will not be eligible for a refund.
- Services already rendered, or products that have been used or altered in any way, are not eligible for a refund.
5. Changes to the Refund Policy
Docsarthi reserves the right to modify or update this Refund Policy at any time. Any changes will be reflected on this page, and we encourage you to review this policy periodically.
6. Contact Us
If you have any questions or concerns regarding our Refund Policy, please contact us at:
Docsarthi
Email: info@docsarthi.com